Conflict Management and Resolution for Healthcare Professionals

المقدمة

Workplace conflict is inevitable and unavoidable especially in healthcare. Unmanaged or unresolved conflicts frequently become very detrimental to teams, organizations, and may even reach the patient. Conflicts impact the productivity, safety, and quality of care when not addressed. On the other hand, with proper and skillful approach, conflicts can be transformed into an opportunity. Join this course to build your capacity in competent and evidence-based conflict management.

الأهداف

By the end of the course, learners will be able to:
1. Identify types of conflict and common sources of conflict in the workplace
2. Identify the difference between task conflicts, resource conflicts, and personality conflicts
3. Identify the stages of conflict
4. Describe five approaches to managing conflict.
5. Recognize the CRIP model applied to conflict management
6. Discover your own personal conflict management style using self assessment
7. Identify communication techniques useful for conflict de-escalation
8. Practice conflict resolution approach through a case study

الموضوع الرئيسي

This training course will comprise the following training methods:
Lecture power point presentation
Self assessment
Case and Video Vignette
Test your knowledge questions
Poll Questions

المستهدفين :

كل التخصصات الصحية

السعر

  200

السعر

الفعالية كاملة

    شامل الضريبة
راجع سياسات التسجيل والإلغاء والمبالغ المستردة

معلومات الاتصال

المنظم : Virtual Medical Academy
الهاتف : 920008161
الايميل : [email protected]

  200
    شامل الضريبة


  • الأحد  6  أغسطس  2023   الى   الأحد  6  أغسطس  2023
  • 06:00 مساءاً  الى  10:20 مساءاً
  • الشهادة متاحة
  • SCFHS 4 CME hour
  • اونلاين
  • 87