Essentials in Patient Experience


Excellence in patient experience is considered the new normal in healthcare. Why? Because of the proven impact patient experience has on long-term patient well-being and health status, as well on the healthcare system as a whole. Enhanced return on investment, and better clinical outcomes are confirmed to build the case for patient experience. This course is designed to provide healthcare services organizations and point of care professionals a foundational and easy-to-use learning content that supports and enhances building a culture of excellence for an outstanding patient experience.


1. Define what patient experience is and why it matters to healthcare organizations and providers
2. Identify the drivers of patient experience.
3. Discuss proven strategies that improves patient experience in the practice setting.
4. Recognize the basis for empathic, compassionate, patient centered communication as the standards in healthcare today.
5. Describe leadership approaches that are patient centered and drive excellence in patient experience.

This Course For :

All Healthcare Providers


Course Fee

Full Course

250 SR
VAT Included
See Registration Policies, Cancellations & Refunds

Contact Information

Organization : Virtual Medical Academy
Phone : 920008161
Email : [email protected]

250 SR
    VAT Included

  • 18 Jun 2023    To    18 Jun 2023
  • 05:00 PM  To  09:00 PM
  • Certificate Available
  • SCFHS 4 CME hours
  • Online
  • 43
  Add to Calendar 06/18/2023 05:00 PM 06/18/2023 09:00 PM Asia/ Riyadh Essentials in Patient Experience Essentials in Patient Experience
Essentials in Patient Experience