Virtual Medical Academy

Overview

Communication is a fundamental clinical skill that, if performed competently and efficiently, facilitates the establishment of a relationship of trust between the medical staff and the patient-customer. Having good communication skills is also essential to collaborating on teams with colleagues from other disciplines. Join us in this pre-recorded course to learn more about the topic and to improve your communication skills.

The course will cover the following lectures:
- Basics of Communication
- Effective Communication
- Health Literacy
- Communication Between Coworkers
- Breaking Bad News
- Informed Consent
- Difficult Patients
- Communication & Discharge
- Health Communication
- Conflict Management

This Activity for

All Target Audience, Can be benefit From This Activity.

What I will learn?

By the end of this course the candidate will be able to:
- Identify strategies and tools to address health literacy in health promotion work
- Define positive and negative communication
- Explain various tactics that could be used to deal with a difficult patient
- Recognize the SPIKES approach to breaking bad news
- Describe the communication process
- Identify the role of communication in effective healthcare delivery
- Describe best practices that can be used to raise the effectiveness of discharge
- Describe characteristics of effective health communication
- Describe the impact of effective coworker communication

Main Them

This is a pre-recorded course; contains 13 pre-recorded videos. Each video is approximately 10-15 minutes long

- Course language: English

- After purchasing the course, click "Start Learning" to begin the pre-quiz, then proceed to watch the videos.

Attention: Please ensure that you complete all the course requirements before the course end date to be eligible for CME hours.