English Overview
This course provides a structured curriculum designed to enhance the interpersonal and behavioral skills required for clinical excellence. Modules focus on understanding self and the human side of healthcare, high-impact communication, communication mastery, teamwork and interprofessional collaboration, professional conduct, and cultivating resilience and continuous improvement. Through scenario-based learning and real clinical cases, participants develop advanced communication, emotional intelligence, and teamwork capabilities. The curriculum supports improved patient safety, stronger clinical outcomes, enhanced staff morale, and measurable improvements in patient-centered care.
This Activity for
All Target Audience, Can be benefit From This Activity.
What I will learn?
By the end of the course Learners will be able to:
- Define and recognize the role of soft skills in healthcare performance and patient safety.
- Recognize the importance of effective and empathetic communication in diverse healthcare contexts
- Apply emotional intelligence and professionalism in managing stress and patient interactions.
- Discuss strategies for resolving conflicts constructively within multidisciplinary teams
- Explain how to integrate leadership, teamwork, and feedback to improve patient outcomes and safety.
- Discuss approaches to sustaining empathy, accountability, and ethical decision‐making under pressure.
Course Format
- A recorded training program consisting of multiple video lectures and assessments to measure the achievement of learning objectives
- Course Language: English
- Note: Please ensure that all program requirements are completed before the program end date to be eligible for Continuing Medical Education (CME) credits.
Recorded Programs
Introduction
Pre Exam ( 22 Min )
Section 1: Introduction to Soft Skills in Healthcare: The Human Element in Healthcare part 1
Section 1: Introduction to Soft Skills in Healthcare: The Human Element in Healthcare part 2
Section 2: Emotional Intelligence in Clinical Practice part 1
Section 2: Emotional Intelligence in Clinical Practice part 2
Section 3: The Role of Empathy in Patient-Centered Care part 1
Section 3: The Role of Empathy in Patient-Centered Care part 2
Section 4: Empathy and Compassion Fatigue
Section 1: Elements of Effective Communication part 1
Section 1: Elements of Effective Communication part 2
Section 2: Active Listening and Questioning Skills
Section 3: Professional Verbal and Non-Verbal Communication
Section 4: Handling Difficult Conversations
Section 1: Interprofessional Collaboration part 1
Section 1: Interprofessional Collaboration part 2
Section 1: Interprofessional Collaboration part 3
Section 2: Conflict Management and Negotiation Skills part 1
Section 2: Conflict Management and Negotiation Skills part 2
Section 3: Leadership and Followership in Healthcare Teams
Section 4: Time Management and Prioritization part 1
Section 4: Time Management and Prioritization part 2
Section 4: Time Management and Prioritization part 3
Section 1: Managing Stress and Preventing Burnout
Section 2: Reflective Practice and the Art of Feedback part 1
Section 2: Reflective Practice and the Art of Feedback part 2
Section 3: Integrating Advanced Soft Skills into Organizational Culture
Section 4: Patient Experience and Personal Growth
Final Exam ( 22 Min )
Prices Details
| Optional Details | Fee |
|---|---|
| Soft Skills for Healthcare Professionals | 59 SAR |
Additional items to the activity
| Optional Details | Type | Fee |
|---|---|---|
|
Soft Skills for Healthcare Professionals Certificate
Accreditation |
Certificate | Free |
