The Key Performacne Indicators are increasingly used at all industries in order to make sure they acheived desired outcome. Currently, Healthcare Organizations doing their best to set and achieve their goals and objectives. Therefore, knowing how to develop KPIs to indicate the current level of performance compared with the targeted is hihgly recommended.
-Knowing the Performance concept.
-Be aware of the concept of Key Performance Indicators (KPIs).
-Be aware of the different types of KPIs.
-Knowing the good characteristics of KPIs.
-Developing KPIs using the latest methodologies (BSI – 6 steps).
- Conducting a good Performance Analysis (BSI – 4 steps).