Community
Share your story
Posted By Sarah Alamodi at 28 Jul 2022 07:19 PM
Managing difficult patients or family members is a part of medical practice. Demonstrating understanding and effective communication are essential.
Share with us one of your stories and how did you deal with difficult patients or family members in a proper way?
Comments
Wafa Abdulatef Alduais
27 Dec 2022 11:40 AM
When I receive continually negative comments from patients that I saw for the first time about the service I try to empathize and then listen to their health complaints and the expectations that were not previously met and the understanding of there disease or diagnosis then tell them we are in this journey together and that they have to talk to me as we are partners in the management
Wafa Abdulatef Alduais
27 Dec 2022 10:43 AM
When I receive continually negative comments from patients that I saw for the first time about the service I try to empathize and then listen to their health complaints and the expectations that were not previously met and the understanding of there disease or diagnosis then tell them we are in this journey together and that they have to talk to me as we are partners in the management
Ali Alrowijhi
10 Aug 2022 06:42 AM
some times when there is problem with my family first I listen all comments from two side and ask him what the best way to solve it and I collect the ways and start to tell him my way when I told my way I try to soothing etc.
When I receive continually negative comments from patients that I saw for the first time about the service I try to empathize and then listen to their health complaints and the expectations that were not previously met and the understanding of there disease or diagnosis then tell them we are in this journey together and that they have to talk to me as we are partners in the management