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Posted By Wafa Abdulatef Alduais at 27 Dec 2022 01:48 PM

When I receive continually negative comments from patients that I saw for the first time about the service I try to empathize and then listen to their health complaints and the expectations that were not previously met and the understanding of there disease or diagnosis then tell them we are in this journey together and that they have to talk to me as we are partners in the management