Soft Skills Mastery for Healthcare Professionals

Introduction

Take This Course

In today's dynamic and demanding healthcare environment, technical expertise alone is no longer sufficient. The ability to effectively communicate, collaborate, and empathize with patients and colleagues has become essential for success. The "Soft Skills Mastery for Healthcare Professionals" course is specifically designed to equip healthcare practitioners with the vital interpersonal skills necessary to excel in their roles and deliver exceptional patient-centered care. Recognizing the importance of soft skills, this training aligns with the latest recommendations by the Saudi Council for Health Specialties (SCFHS) in February 2024.
Key Features and Benefits:
1. Effective Communication
2. Professional Ethics
3. Stress Management
4. Flexibility
5. Time Management
6. Clinical Empathy
7. Teamwork
The "Soft Skills Mastery for Healthcare Professionals" course is a transformative opportunity for healthcare practitioners to enhance their interpersonal skills and excel in their roles. By developing effective communication, ethical conduct, stress management, flexibility, time management, clinical empathy, and teamwork, participants will be equipped to deliver exceptional patient-centered care, foster positive relationships with colleagues, and contribute to organizational excellence.

Objectives

By the end of this course, participants will be able to:
1. Explain the 7 essential soft skills applicable for health care professionals as recommended by SCFHS.
2. Discuss how each of the 7 essential soft skills impact success in healthcare practice.
3. Recognize the structured framework provided to acquire and apply each of the 7 essential soft skills for success in healthcare practice.

Main theme

Course workload: 6 hours course offered over 2 days
The methods of teaching and learner engagement include:
1. Self-test
2. Video vignettes/Case discussion
3. Power point discussion
4. Gamification
5. Q & A

Speaker

Dr. Rana Abdel Malak

PhD, CPXP, CGNC, NEA-BC, FAAPM | Executive Healthcare Consultant | Surveyor| Faculty Member
Lebanese American University | Global Health Accreditation | American Nurses Credentialing Center | Partners & Beyond
Health Education