Toward Safer Healthcare: Building A Culture of Patient Safety

Introduction

Take This Course

The journey to zero harm in healthcare begins with a deep understanding and commitment to patient safety culture. This isn't just about avoiding mistakes; it's about fundamentally reshaping how we work, communicate, and learn from every experience.
This course will equip you to build and lead a culture of patient safety —one where trust flourishes, errors are seen as learning opportunities, and every team member feels empowered to speak up for safety.
Prepare to gain insights and actionable strategies that will not only enhance patient and workforce safety but also elevate the overall performance of your healthcare institution.

Module 1: Fundamentals of Patient Safety Culture:
This module will lay the groundwork for building a safer environment by defining patient safety culture and its key components, including the critical role of psychological safety. You'll explore practical ways to foster a culture of patient safety in your daily work and learn how to effectively assess your organization's patient safety culture.

Module 2: Just Culture Principles:
This module will dive into the complexities of why errors occur, understanding different types of human behaviors and how organizations can effectively manage these behaviors. You'll gain insights into just culture principles and various accountability models.

Module 3: Teamwork & Effective Communication:
This module will highlight the impact of teamwork and effective communication on patient safety. You'll explore different team training programs and the implementation factors for successful team training. You’ll also learn specific tools and techniques for effective communication.

Module 4: Robust Reporting System:
This module emphasizes the critical role of a robust reporting system in continuous improvement. You'll understand why identifying and reporting patient safety incidents and near misses matters. We'll address common challenges in reporting and provide strategies to build and evaluate a system that truly learns from every event.

Objectives

After completing this live course, you will be able to:
1. Define patient safety culture and identify its key components, including the crucial role of psychological safety.
2. Differentiate between various types of human errors and behaviors.
3. Apply principles of just culture and accountability to manage behavioral choices.
4. Describe the critical role of teamwork and apply various tools and techniques for effective communication.
5. Articulate the importance of a strong reporting culture and identify methods for building and evaluating effective reporting systems.

Main theme

- This is a two-day, 6-hour live short course designed to provide participants with a comprehensive understanding of patient safety culture principles and practical strategies for implementation.
- The lectures will be conducted in Arabic & English (for Arabic Speakers).
- The recordings of the lectures will be available for 21 days after the end of the course
- Upon full attendance, participants will receive a Certificate of Completion for 6 education hours. These hours are designed to be eligible and acceptable toward the recertification requirements for various professional certificates, including CPHQ, CPPS, CPHRM, and CPXP, as this course's content directly aligns with the current examination outlines of those respective certifications.
- Please Note: These hours are not accredited by SCFHS.

VAT Included
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