تحسين تجربة المريض (معاً لتصميم تجارب استثنائية)

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تطبيق عملي

Posted By VMA at 12 May 2025 10:27 PM

ما الذي تبحث عنه عند زيارتك لكلاً من
(الفندق ، الملاهي ، المستشفى) ؟

Comments

Yazan Jaber

10 Feb 2026 05:23 PM

1. When Visiting a Hotel

When I visit a hotel, I look for:
• A warm and welcoming reception
• Cleanliness and comfort
• Quick and efficient service
• Privacy and a sense of safety
• Professional and respectful staff
• Attention to details that enhance comfort

2. When Visiting an Amusement Park

When I visit an amusement park, I look for:
• Fun and enjoyment
• Safety as a top priority
• Good organization and manageable waiting times
• Clear instructions and signage
• Friendly and energetic staff
• A positive experience for all age groups

3. When Visiting a Hospital

When I visit a hospital, I look for:
• Safety and quality of medical care
• Clear and honest communication
• Empathy and emotional support
• Timely service and reduced waiting times
• Professionalism and respect
• Trust in the healthcare team

Although the purpose of each visit is different, the core expectations remain the same: safety, respect, clear communication, and a positive overall experience tailored to the setting.