One story will remeber . Is one day i was stationed in ER and the nurse was calling patients by thier name and some ppl felt upset because they thought the process is : who came first is served . And one guy was yelling and he even started to be unpleasent with his words .
23 Oct 2024
23 Oct 2024
My name is Ruqeeya I’m a pediatric resident.I was working in ER we had a patient who was unstable Bp was high and abnormal heart pattern he went to sleep after hour he woke up screaming and removed IV line and cardiac monitor, we tried to calm him down and ask him nicely what he want he is drug addi
23 Oct 2024
During my work in pediatric I encountered a mother who refused to start inhaled corticosteroids for her child, as I tried to address her concerns it turns out she had wrong information about the medication so after explanation she agreed to start the medication.
I learned from this experience that
22 Oct 2024
Dr mohammed almarzooq.
Pediatric resident
I join this course as it was recommended by my peers to enhance my communication skills and to increase my learning even further and reduce barrier I will encounter.
21 Oct 2024
Dr mohammed almarzooq.
Pediatric resident
I had difficulty dealing with patient parent whom were concerned for their child while in emergency department. Even though it is understandable it makes it difficult to convey the important information they have to know for admission proposes. Being calm
21 Oct 2024
Managing difficult patients or family members is a part of medical practice. Demonstrating understanding and effective communication are essential.
18 Oct 2024
my name is Nada .I enrolled in this Communications Skill Course to enhance my ability to handle such situations more effectively. I believe that clear, compassionate communication is key in building trust with patients and their families, and this course will help me develop those essential skills.
16 Oct 2024
During my work in pediatric I encountered a mother who refused to start inhaled corticosteroids for her child, as I tried to address her concerns it turns out she had wrong information about the medication so after explanation she agreed to start the medication.
15 Oct 2024
15 Oct 2024
I encountered a mother who was upset and dint understand why her child had to be admitted. I calm explained her to her the reasons
12 Oct 2024
My name is Ohoud. I am a pediatric resident. My reason for joining the course was to enhance my communication skills.
12 Oct 2024
Hi I am a pediatrics resident
I have a difficult family with small child in emergency they anger because of long time waiting , I explained calmly to them on emergency we depend on pt condition and clinically situations we should see the critical first then the others no important who is come firs
12 Oct 2024
Hi I am a pediatrics resident
I have a difficult family with small child in emergency they anger because of long time waiting , I explained calmly to them on emergency we depend on pt condition and clinically situations we should see the critical first then the others no important who is come firs
11 Oct 2024
I encountered a mother upset about delays in her child's discharge. I calmly explained that the physician was finalizing the discharge report and waiting for medications. Once she understood these steps were essential for her child's safety, her frustration eased, and she agreed to wait until everyt
10 Oct 2024
I encountered a patient who was angry about a long wait time. I approached them calmly, acknowledged their frustration, and apologized for the delay. I explained the reasons for the wait and offered them updates during the process. By the end of our conversation, the patient felt more at ease and ap
08 Oct 2024
Hi, I’m shawq. I enrolled in this Communications Skills Course to enhance my ability to communicate effectively with patients and colleagues. Clear communication is essential in healthcare for providing the best care possible, and I’m looking forward to learning new techniques that will help me impr
08 Oct 2024
I enrolled in this Communications Skill Course to enhance my ability to handle such situations more effectively. I believe that clear, compassionate communication is key in building trust with patients and their families, and this course will help me develop those essential skills.
04 Oct 2024
I enrolled in this Communications Skill Course to enhance my ability to handle such situations more effectively. I believe that clear, compassionate communication is key in building trust with patients and their families, and this course will help me develop those essential skills.
04 Oct 2024
My name is Renad, and I am a pediatric resident. One day, I encountered a situation with a family whose child was hospitalized for an extended period. The parents were stressed and upset, often expressing frustration with the delays in care and the lack of updates. Initially, it was challenging to c
04 Oct 2024
Managing difficult patients or family members is a part of medical practice. Demonstrating understanding and effective communication are essential.
Share with us one of your stories and how did you deal with difficult patients or family members in a proper way?
01 Sep 2024
Thank you for joining us in the "Communications Skill Course". Please introduce yourself and why did you enroll in this course?
01 Sep 2024
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